Auslan Interpreting
Vital provide highly skilled and experienced Auslan interpreters for any type of event, appointment, press conference, workshop, interview or meeting.
VRI
Vital provide skilled interpreters for Zoom and Microsoft Teams meetings to ensure smooth and effective communication for both parties.
Communication Guides
CommGuides are support staff, fluent in the first language of the person they are supporting, who provide access and support inclusion within the broader community.
Support Coordination
A good Support Coordinator will help you to understand your NDIS plan and to access and connect to the services and supports that you need and want.
Auslan Tutoring
Vital provide expert tutoring services for anyone who wants to learn Auslan in a relaxed and friendly environment. Auslan for Families is one of our favourites, families that learn together, stick together.
English Tutoring
Improve your English at your own pace. Vital offer one-on-one English tutoring, delivering the courses using specialised methods tailored to each student.
Notetakers
Take the pressure off during learning or meetings! Vital provide a professional Notetaking service to our clients.
Transport
Our Transport Service is unique in that all our drivers are fluent in Auslan, meaning our clients can communicate effectively with their driver.
About the Company
Vital Interpreting Personnel was co-founded by Linda de Rozario in 2006. For the first twelve years of operation we handled bookings from a home office – with a brief year-long interlude at an office space in Bibra Lake. In 2018 we transitioned from a sole tradership into a company and in 2019 we moved into our own office on St Georges Terrace, Perth. We now have six dedicated Administration staff working diligently to deliver the best possible customer service.
Our Director Linda draws from over 55 years of lived experience within the Deaf and hard of hearing community and Deaf culture. She was born to the remarkable Janice Wright who taught her Auslan as a first language. Linda was raised in the Deaf community as a Coda (Child of Deaf Adult), and has worked as an Auslan Interpreter for over twenty five years. Linda has developed Vital’s core values based on her own intimate understanding of the Deaf Community and is passionate in providing services that are client centered in their approach
From our small beginnings in 2006 of offering only Auslan Interpreting services, we are proud to say that we now provide VRI, Communication Guides, Notetaking, Translation, Auslan Tutoring, English Tutoring, Transport and Support Coordination. As we delve into the next few years we hope to continue to grow and provide flexible supports that meet the real needs of our Community.
Auslan interpretation video coming soon!
Featured/Upcoming Events
Understanding Complaints in the NDIS
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Deaf Acknowledgment
Communication Guides
I have been using Vital CommGuides since the 2nd half of 2021. I have worked with approximately 10 different CommGuides in that period, some short term, some are still with me.
They are my eyes, my ears, my wheels, and sometimes my brains as well, as I do not think well on my feet. Their questions help me consider what my options are. The job requires tremendous flexibility and a willingness to learn and remember a myriad of clients’ preferences and limitations. In some cases it also requires firmness when requests are not reasonable or are inappropriate. As a deafblind client I can sometimes be hampered by limited access to information, not to mention mis-information and I may need patient convincing that I have missed some vital (pun intended) information that would cause me to make a different choice.
My experience is that my CommGuides have been singularly outstanding in their job, once thy got to know me. Sometimes one of them comes up with a brilliant idea that helps me to help them too (like making a list on a whiteboard of items I need to do/ take with me, before leaving the house). It truly is a collaboration. I am so grateful for these wonderful young people; I would be lost without them.
Optimal Living Therapy
We had Linda and Tamina come and complete cultural awareness training with us for our recent quarterly team day! It was an incredible and invaluable learning opportunity and the feedback from our team has been outstanding. Linda and Tamina have such a wealth of knowledge from being a part of Deaf culture since they were born. The training was engaging, thought provoking and at times emotional as we learnt about the history of oppression and missed opportunity that has been for the Deaf community. As OT’s working in the NDIS space, having the improved awareness and understanding will help us to change our methods of service provision for the better, and communicate relevant complexities to NDIS in our reports.
Plan Review Meeting
Thank you to the Support Coordinator who attended our plan review meeting recently. We would have been lost without her extensive knowledge and understanding of the needs of deaf people and her ability to express this in such an effective way. She is truly an amazing person and seems genuinely committed to achieving the best outcome for a client.
Working with Children Checks Interactive Workshop
We were very happy with the service provided by Vital Interpreting Personnel, and in particular by the appointed interpreters for our event (Linda and Dianne).
The interpreters provided a very friendly and professional service and made it a positive experience for both the hearing impaired person and our workshop presenters. We will definitely use their services again in future and would highly recommend it to others.
Performing Arts Award
We engaged Vital Interpreting Personnel for the 2021 Performing Arts WA Awards, one of the most significant events in the live performing arts calendar in Western Australia. Linda and Karen made an exceptional contribution to the night’s success! They completely matched the energy and personality of each presenter, and their empathetic interpretation of the vales section was deeply appreciated. We can’t thank them enough and will definitely contact Vital Interpreting Personnel for all our future Auslan interpreting needs.
Sounds in the Park
The City of South Perth has been delighted to work with Vital Interpreting Personnel to provide an Auslan interpreting service at its community events in 2020/21. The service has provided concert goers with hearing impairments an enhanced opportunity to attend and enjoy local musical concerts; and this inclusivity is greatly valued by the City and our community as a whole. The City recognises the importance of community events as occasions where residents and visitors can share uplifting experiences, establish and maintain neighbourhood connections and enjoy a range of activities and forms of entertainment. The services provided by Vital Interpretation Personnel have been invaluable in helping the City to ensure all members of our community can be a part of these events, and can access and benefit from the many positive things that they offer.
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